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Terms and Conditions of Service

Payment Terms


All payments must be made in full (100%) before any work commences. Invoices will be issued at the point of service agreement, and payment is required within 7 days of invoice receipt. Design Vision 3D Pty Ltd reserves the right to withhold the commencement of work until the full payment has been confirmed. Late payments may delay project timelines.

 

Payment Amount


The payment amount will be as specified in the invoice, which includes a 20% management fee for the coordination of your renders. Should the administration team spend more than 3 hours providing support for your project, additional hourly charges may apply.

Information Requirements


Clients must provide all necessary project information and assets to facilitate the production of the 3D render. This includes, but is not limited to, 3D models in Revit, ArchiCAD, SketchUp, or 3DMax formats. Failure to supply these materials may result in project delays. In situations where 3D models are unavailable or undeveloped, Design Vision 3D’s building design team can assist with model creation, billed at an agreed hourly rate. Clients are responsible for ensuring that all provided files and information are accurate and complete.

 

Revisions


Design Vision 3D Pty Ltd includes one round of revisions as part of the quoted price. These revisions must be based on the original project brief and scope. Any further modifications or changes outside the agreed scope will incur additional charges, billed at our standard hourly rate. Clients will be notified and approval will be sought before any additional charges are applied.

 

Delivery Timeline


We strive to deliver projects within the timeframe agreed upon with the client, typically ranging from 1 to 4 weeks from the date of invoice payment, depending on project complexity. While we endeavour to meet all deadlines, delivery times may be impacted by changes in project scope, client delays in supplying required materials, or unforeseen circumstances. Any anticipated delays will be communicated to the client at the earliest opportunity.

 

Usage Rights


When the client provides the 3D model, they retain full intellectual property rights over the model itself. However, when Design Vision 3D Pty Ltd creates or develops the 3D model, we retain the intellectual property rights to that model. In all cases, the final 3D renders are owned by the client for personal or commercial use. Design Vision 3D Pty Ltd and its partners reserve the right to use the renders and models for marketing and promotional purposes, unless the client provides written notification stating otherwise before the project’s commencement.

Cancellation Policy


Once payment has been received and work has commenced, the project is considered non-refundable. In the event of cancellation prior to work commencement, Design Vision 3D Pty Ltd may refund the client, minus any administrative fees incurred. Cancellations after work has commenced may incur further costs for any work completed up to the point of cancellation.

3D interior render featuring vanity, mirror and downlights

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